Staking is available for a range of coins, enabling you to earn rewards without needing technical expertise. It features instant, commission-free deposits through Interac e-Transfer, and supports quick fiat withdrawals. Finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which Finder receives compensation. We may receive compensation from our partners for placement of their products or services.
However, while Bitbuy offers staking on a few assets, we were unimpressed to see that the company takes a 25% commission from its users’ earnings. Not many mainstream exchanges we’ve reviewed take this approach, and with staking already limited, this charge is a significant hit to the feature’s usability. You can buy, sell, and hold over 25 carefully selected cryptocurrencies, all available in Canadian dollars for easy funding and withdrawals.
I find Bitbuy’s integrated crypto wallet to be both secure and convenient, allowing users to hold and transfer multiple cryptocurrencies directly through the platform. This custodial solution streamlines deposits and withdrawals, reducing the complexity of managing multiple external wallets for various assets. Compared to some global exchanges with extensive wallet feature sets, Bitbuy focuses on simplicity and security, which is ideal for Canadian retail users prioritizing protection and ease of use. Bitbuy demonstrates a strong commitment to regulatory compliance as one of the first Canadian crypto exchanges registered as a Restricted bitbuy review Dealer under Canadian Securities Administrators (CSA) oversight.
Bitbuy Review: The Company’s Background
Once done, check the reCAPTCHA box and solve the human-test challenge then click the Submit button. You will be redirected to the phone verification screen where you will enter the code you received on your phone. Makers are parties that introduce liquidity to the marketplace while takers perform opposite actions.
Canadian dollar deposits and withdrawals
In this part of Bitbuy review, we’ll focus on the positive aspects. We’ll take a look at the security measurements, supported cryptocurrencies, functionality, fiat money support, digital wallet, and even more. Bitbuy is a Canadian cryptocurrency exchange platform that was founded by Adam Goldman in Toronto, Canada, back in 2013. The platform is suitable for Canadian citizens only and is considered to be one of the most popular and leading crypto exchange platforms in the country.
Outrageous experience
- BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency.
- This used to be an excellent Canadian exchange but is now complete and total garbage.
- Why would they allow me to deposit so much money knowing that they were not going to allow me to withdraw?
- These questions arouse after withdrawing crypto from their exchange to my coldwallet.
Additionally, the platform shares trading tips on its YouTube channel and other regular tidbits to its followers on social media. Bitbuy maintains a solid security record since its launch in 2016. So far, the platform has not reported any major security incident, which has become a testament to its focus on providing secure crypto brokerage, trading, and wallet services.
Bitbuy Customer Support
Bitbuy’s Over-the-Counter (OTC) trading service ensures that large-scale transactions are conducted securely with personalized care while exempting large trades from fees. Bitbuy has secured access for Canadian residents as a Canadian crypto exchange. This position has solidified it as a fundamental platform for Canadian virtual currency transactions. Below that provide your phone number and create a unique username and password.
- After which, the customer must provide a Canadian photo ID (passport, driving license).
- So from the above it seems as if the most affordable method for you to fund your account is with a good old wire transfer.
- Once you have given them your email then they will send you a confirmation email.
- One of the most exceptional aspects about it is that Bitbuy is the only one Canadian exchange that insure their users’ Bitcoins.
- We take cryptocurrency safety very seriously and must take all precautions to protect our users when necessary.
After being few years in crypto I can tell with certainty the Bitbuy is the worst crypto exchange! Few years ago they lost my 25 ETH coins, and few months after they suspended my account! I was very new that days to crypto, only now I understand how bad this exchange is. For over the last months I have not been able to make any withdrawals of any coins. I have sent documents, photos, statements, everything they requested. They have now been asking me to explain my withdrawals, I keep explaining I have not been able to make any withdrawals and they just do not get it.
The reason for the rejection was legitimate, and I learned my lesson. So I wasn’t concerned about future withdrawal requests.But then I tried to withdraw my crypto again. The rejection of that first withdrawal had disabled crypto withdrawals on my account. There is no indication of this anywhere – you only find out about it at the last step of submitting a withdrawal request – putting in the 2FA code. A little box pops up to say that your account’s withdrawals have been disabled and to contact support.I’ve been contacting support since March 12 and have still not had this resolved. They got back to me two days later asking for a lot of information, including screenshots to prove that I own the wallet (as another recent reviewer mentioned).
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Followed all instructions, wait for hold to end then say I can’t withdrawl without making appointment to talk, about what? Who runs this scam, this there a regulator I can report these company to. CryptoVantage.com is committed to simplifying cryptocurrency for everyday people. Learn more about CryptoVantage.com and our team on the About Us page. I had lost the ability to gain access to my 2FA through my Google Authenticator.
Both versions are accessible via mobile and desktop apps. As demand rose, the platform grew its offerings, rebranding to its current name and expanding its services beyond basic Bitcoin transactions to include a broader range of cryptocurrencies and features. In 2021, they became the first crypto platform in Canada to be regulated as both a marketplace and a restricted dealer, marking a significant milestone. Bitbuy primarily earns revenue through trading fees charged on buy and sell orders, both for its Express Trade and Pro Trade interfaces. It may also collect withdrawal fees and nominal spreads on certain transactions. The platform is transparent about its fee schedule and displays all charges before order confirmation.
Businesses
One significant limitation is the absence of advanced products such as crypto derivatives, margin trading, and cryptos as CFDs, which are increasingly popular in other markets. Bitbuy chooses a fixed, transparent fee structure, which I consider straightforward compared to peers that rely on floating spreads or opaque markups. Spreads are generally tight on major pairs, but I have observed they widen during peak volatility, a common scenario across the industry. I deposited money via etransfer and bitbuy sent me an email saying it’s been accepted but no money came into my account. It has been 2 weeks, I have contacted support multiple times.